01. What age is the walker for?
From around 10 months, when a child first pulls themselves up to stand, through the toddler years. Children use it differently as they grow: first for support, then for pushing, and later as a small shelf or seat in their room.
02. What wood and finish do you use?
SE0-grade birch, the lowest formaldehyde emission class available in wood panels, together with Japanese cypress. Everything is finished with an eco-certified, non-toxic coating that is safe on a baby’s skin and safe if mouthed.
03. Is it certified safe?
Yes. Every piece is KC certified, meaning it has passed Korea’s national safety verification for children’s products. We test finishes, edges, and structure before a piece leaves the workshop.
04. How sturdy is it? Will it tip over?
It is built to be leaned on. The frame is assembled with traditional interlocking joinery rather than screws, and the base is weighted and wide enough to stay put when a child pulls up on it. Every corner is rounded by hand.
05. Does it arrive assembled?
Yes, it arrives fully assembled and ready to use. There is no hardware to tighten and nothing to put together.
06. How long does an order take?
Each piece is made to order by hand, so please allow two to three weeks. A custom initial adds roughly one week. We will tell you the expected date when your order is confirmed.
07. Can I add my child’s name?
Yes. We offer a personalised initial attachment, fitted by hand before finishing. It is the most requested option for first birthdays and christening gifts.
08. How do I clean and care for it?
Wipe it with a soft, slightly damp cloth and dry it right away. Avoid soaking it or using alcohol and solvent cleaners. Keep it out of direct sun and away from radiators so the wood does not dry out.
09. Do you ship internationally?
Yes, we ship worldwide from Korea. Shipping is calculated at checkout, and any import duties are set by your own country. Write to us if you would like a quote before ordering.
10. What if something is wrong when it arrives?
Tell us within 14 days and send a photo. If it was damaged in transit or something is not right in the making, we will repair or replace it at our cost. Custom-initial pieces cannot be returned simply for a change of mind.
